Introduction
It means the agreement of information confidentiality i.e. how to collect information and how to protect the personal data of the users, while;
1- It is very important to know and review the details of this agreement.
2- We don’t need any information of a specific person but we take the personal data of the users who wish to use our site (Matjar WAW) or the web pages related to it including selling and buying goods or sharing in auctions or when the user contacts the site support team by phone or e-mail. So once the user contacts the site team, the team will consider this as an agreement to use his data as per the confidentiality agreement terms of the site.
3- The terms of this agreement might be changed at any time after the announcement of that change by displaying it on the site after which the one who carry on using the site is considered accepting the changes and we then can act with him according to his acceptance. So, it is advisable that the users of the site review the announcements and changes on the site from time to time to avoid any problem during using the site.
4- The above agreement covers the following activities which are detailed below;
a- Collecting the personal data of the user which are used on the site.
b- Using the user’s data and changing them as needed.
c- Using the personal data of all users by each other.
d- Using, watching and changing the users’ data as needed.
e- Using the data of the third parties on the internet.
f- Reviewing the surveillance programs on the users pc.
g- Fake and misleading electronic messages are not allowed.
h- The Protection of the users’ personal data.
i- How to contact the site for support or explanation.
a- Collecting the personal data of the user which are used on the site
1- As a part of the registration process on the site, the user may be asked to offer more details about his character such as date of birth or any other data to assure the exact current identity e.g. passport photo or ID card.
2- Specific financial info. might be needed too such as the insurance card or the details of the bank account in order to be added to the user’s data on the site. This information will be used to complete the purchasing process.
3- After the registration process, the user must not show his personal data especially the financial ones at any part of the site except the part of the account management. This will protect the user against any fraud or using these data improperly by others. Otherwise it will be considered a violation to the site regulation which may affect the user’s membership in the site.
4- All information of the user’s processes and activities on the site will be saved including all purchasing, selling, paying, withdrawal, depositing processes.
5- The user’s IP address may be used as well to analyze his activities on the site to improve his survey on the site.
6- More information about the user can be collected by other unmentioned ways such as his telephone conversations with the support team members or his comments or responses to any questionnaire for statistical purposes where the users’ names will be shown as unknown,
b- Using the user’s data and changing them as needed.
1- We use your personal data only in order to support and serve our customers and measure the level of our services to improve them beside stopping the illegal usage activities to carry out all items of the agreement between us, conquer all obstacles, collect fees, offer you electronic marketing messages and document the information offered by you about third parties. So, we may use your personal data with banks or insurance comp. to document some services with third parties for safety purposes.
2- Although we look after your privacy, we may have to give your data for some official or governmental departments and third parties when we are asked by the court believing that this will protect you against possible harm or loss or in order to avoid suspected activity or violation of the agreement terms between us.
3- In case Matjar WAW itself or one of its branches or commercial assets is sold, the users’ data may be given to the buyer in order to make the activity of the business continue as normal.
4- All details of the goods bought or sold or shared auctions on the site by the user may be given to a third party after the user’s permission. This data may include his ID details or his comments in his processes on the site.
5- We normally don’t sell or offer the users’ personal data to a third party but we share them with others in the limits of the agreement privacy policy.
6- Once you register on the site, you will be considered that you allowed us to send you marketing messages about our services and other messages regarding any changes in the site. If you wish to stop receiving these messages you will have to select the option which stops them or to go to your account manager to do that.
c- Using the personal data of all users by each other
1- The users of the site may need sometimes to share their personal data including financial ones with other users in order to complete any process on the site, so you should respect the data privacy of all other users.
2- We cannot guarantee the safety of your data when you share them with others by yourself. So, you are advised to ask for information about privacy and safety levels from any user you would like to share your data with before giving your data including personal or financial ones. You may also contact the site customer service members to help you.
3- Our privacy policy does not cover offering your data by yourself to others on another site to complete a process on our site. You cannot also use others’ data on other site on our site without a clear permission from him.
4- You know and agree that you will not use the personal data of others which come to you from this site on any member on this site or other site as per the regulations of this agreement.
d- Using, watching and changing the users’ data as needed
1- You can reach and review your personal data on account manager page on the site at any time. If you note any changes or mistakes in them you should update or correct them by your self or via the site customer service members.
2- It should be known that we will save your personal data during and after your visit to the site as needed by the law in order to overcome technical obstacles, forbid fraud and assist any lawful investigation or take any other acts required by the law.
e- Using the data of the third parties on the internet
1- This site may contain addresses of other sites. We cannot guarantee the safety of these sites or the used steps in them.
2- We advise you to be carful when you go to other sites by reading their privacy policies before offering your personal data.
3- The agreement of privacy is applied on your data on our site only.
f- Reviewing the surveillance programs on the users pc.
1- As same as many websites, our site uses small programs fixed on your hard desk to recognize you when you visit certain parts on our site.
2- Our used cookies don’t show your personal data but they help us to improve your processes on our site and understand which parts are mostly visited by you. You are 100% free to stop these cookies as long as it is possible on the site although your account may be stopped on the site.
g- Fake and misleading electronic messages are not allowed
We never forgive those who use destructive messages on our site. We inspect all messages automatically and any kind of these messages will affect our agreement with that user. We sometimes use manual filters to know more about any destructive messages, viruses, illegal or devious activities.
h- The Protection of the user's personal data
1- We save your data (privacy agreement) in electronic folders in KSA. So, when you give us your data you give us permission to save them in KSA and we do our best to keep them properly in order to be away from irresponsible persons/parties.
2- Generally, the internet is unsafe and we cannot guarantee 100% the privacy of your data outside our abilities and you have to put your username and password every time when you visit our site. So, you are advised to select your password carefully with letters and numbers and you may change it from time to time. When you suspect that your password has become known to someone, contact the customer support team immediately to help you.
i- How to contact the site for support or explanation
For any queries regarding our way of collecting your personal data and using them, please contact the customer service center team mobile or send an e-mail to;
Matjar WAW – Jeddah;
Mobile : 0552186033
E-mail; [email protected]
